PrivacyPolicy
Effective Date: March 2025
1. Introduction
Welcome to rockunmask Hotel & Casino! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website rockunmask.com and use our services.
2. Information We Collect
We collect various types of information, including:
Personal Information: Name, email, phone number, and billing details when you book a stay or contact us.
Account Information: Login credentials for member accounts.
Payment Information: If you make a reservation or casino transaction, we collect payment details through a secure third-party processor.
Website Usage Data: IP address, browser type, and browsing behavior on our site.
Gaming Preferences: Voluntary data related to your gaming activity for personalized offers.
3. How We Use Your Information
We use your information to:
Provide, manage, and personalize our hotel and casino services.
Process payments and manage bookings.
Send important updates, promotions, or notifications.
Improve website functionality and customer experience.
Ensure compliance with gaming and safety regulations.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. These include:
Essential Cookies: Required for website functionality.
Performance Cookies: Help us analyze website traffic and improve services.
Marketing Cookies: Used for personalized advertising and promotional offers.
You can manage cookie preferences in your browser settings.
5. How We Protect Your Information
We implement strict security measures to protect your personal data, including:
Encrypted transactions via SSL certificates.
Restricted access to personal data.
Regular security audits and updates.
6. Sharing Your Information
We do not sell or rent your personal information. However, we may share data with:
Trusted third-party service providers (e.g., payment processors, hotel partners).
Legal authorities if required by law.
Business partners for marketing collaborations (with consent).
7. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails at any time.
Request a copy of your data.
To exercise your rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies before sharing personal information.
9. Children’s Privacy
We do not knowingly collect information from children under 18. If you believe a minor has provided us with personal data, please contact us, and we will remove it.
10. Changes to This Privacy Policy
We may update this policy from time to time. We will notify users of any significant changes via email or website announcements.
11. Contact Us
If you have any questions or concerns, contact us:
Website: rockunmask.com
Email: [email protected]
Phone: +1 403-726-76159
By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.